Job Openings >> Operations Manager
Operations Manager
Title:Operations Manager
Program Name:Schwartz Assessment Shelter
Location:Wards Island, NY
12am-8am SHIFT

The Operations Manager is responsible for managing daily shelter operations.


The position requires a Bachelor’s Degree and three years relevant experience including two years in a supervisory capacity.  Excellent communication skills and word processing and spreadsheet computer skills required.
  1. Supervise delivery of program services including orientation intake, bed assignments, in-reach, distribution of client mail, lockers, meal cards, medication, metrocards, etc.
  2. Provide supervision to direct reports
  3. Ensure optimal customer service is being provided to clients
  4. Ensure recreation activities are occurring
  5. Work with DHS PD to ensure the daily security and safety of the facility; Ensure the facility is adequately staffed at all times
  6. Supervise facility maintenance, cleaning staff and fire safety
  7. Maintain positive community relations and communicate with relevant authorities as needed
  8. Perform related and assigned tasks as needed
  1.  Clients receive accommodations and services in accordance with established procedures
  2. Assigned staff are appropriately supervised, provided training and guidance to successfully perform job responsibilities effectively and efficiently
  3. Consumer survey results will reflect positive feedback
  4. Client will develop socialization skills and become involved in positive activities to help them successfully transition into the community
  5. Program facilities are safe and incident reporting is timely and accurate
  6. The facility is well maintained, clean and in good repair
  7. Established and maintained positive community relationships and communication
  8. Related and assigned tasks are performed completely, on time and accurately

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