Job Openings >> Outreach Worker - Asst Team Lead
Outreach Worker - Asst Team Lead
Title:Outreach Worker - Asst Team Lead
Program Name:LGA Outreach
Location:LaGuardia Airport

The Assistant Team Leader is responsible for the overall management of team members and shift activities within a designated unit. In the absence of the Team Leader, assumes full responsibility for that position.  2pm - 10pm shift available. 


The position requires a bachelor’s degree and one year of related experience with a similar population or an associate’s degree plus two years of related experience. Mental health/substance abuse experience preferred. Must have valid driver's license.

  • Screen and process clients through the intake process.

  • Assist clients with personal hygiene care.

  • Supervise client participation in their daily routine, adherence to rules and observance of clients’ rights as specified by Volunteers of America and other appropriate agencies.

  • De-escalate conflicts among clients through non-violent intervention.

  • Report incidents involving client behavior, violation of rules, and criminal activities promptly to the supervisor.

  • Interview clients to evaluate and individualize their immediate needs and gather background information for development of a psychosocial assessment and referrals.

  • Supervise team members and case management as assigned.

  • Make scheduled rounds of assigned area to safeguard clients and property and deter in-house crime.



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Volunteers of America is an Equal Opportunity Employer.

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