Job Openings >> Outreach Assistant Team Leader - FT
Outreach Assistant Team Leader - FT
Title:Outreach Assistant Team Leader - FT
Program Name:LGA Outreach
Location:LaGuardia Airport
The Assistant Team Leader-Outreach Worker is responsible for the overall management of team members and shift activities within a designated unit.  In the absence of the team leader, assumes full responsibility for that position.
The position requires a bachelor’s degree and one year of related experience with a similar population or an associate’s degree plus two years of related experience.
  1. Screen and process clients through the intake process.
  2. Assist clients with personal hygiene care.
  3. Supervise client participation in their daily routine, adherence to rules and observance of clients’ rights as specified by Volunteers of America and other appropriate agencies.
  4. De-escalate conflicts among clients through non-violent intervention.
  5. Report incidents involving client behavior, violation of rules, and criminal activities promptly to the supervisor.
  6. Interview clients to evaluate and individualize their immediate needs and gather background information for development of a psychosocial assessment and referrals.
  7. Supervise team members and case management as assigned.
  8. Make scheduled rounds of assigned area to safeguard clients and property and deter in-house crime.
  1. Clients receive appropriate and professional services.
  2. Clients learn to maintain their personal hygiene.
  3. Clients gain and maintain self-esteem.
  4. Conflicts among clients are kept at a minimum.
  5. Proper reporting on incidents is maintained.
  6. Clients are enabled to function more independently in the community.
  7. Team members are properly supervised and case management functions are performed efficiently.More permanent living arrangements for clients are sought and secured.
  8. Facility remains safe and clients and property are protected.

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Volunteers of America is an Equal Opportunity Employer/Vets/Disabled
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